Report on the high staff turnover( prepare for the BEC Higher)
Oct.15th, 2013
To:Company Manager
Subject: Report on high turnover
From: Helen, HR Manager
For the last year, there has been 18 people quit their jobs in the Preston branch office, a record high turnover in recent years. Due to this phenomenon, I placed a poll among all staff on their attitudes towards the office and things they hope to be changed. The results and my recommendations are as follows.
First of all, the most obvious is that a majority of people boiled their voluntary terminations down to the new manager, who compared with their previous one was too younger to lead a team. He is so bossy that they found it difficult to get along with him well. Furthermore, since our company has moved to the suburbs, it took such a long time to commute to and from office, usually above 3 hours, which extremely affected their family responsibilities. In addition, unfriendly working atmosphere demotivated them, thus they decided to leave.
According to the above results, I recommend three remedial actions. Retrain the young manager, offering him with basic interpersonal skills and focusing on the feedback to see if there will be improvements in their teamwork. If he won’t be up to the scratch, consider another candidate. Secondly, organize more public activities to enhance the communication among staff of different levels as well as a way to express company’s recognition to their hardworking and achievements. Due to the long hours on the way, I prefer introducing e-work in our office to convenient their office work.