Complaint letter: Hoover

You need to look at your comparatives in the 3rd paragraph, otherwise good)

To whom it may concern,

I am writing to let you know my disappointment with the hoover I bought on the 23rd of February in your store located in St Pried Street (Madrid).

First of all, the product I was given was not the model I had asked for. The sales assistant showed me the model I had requested him and I was willing to buy it. However, on unpacked my purchase, I saw that I had been given the older model instead.

Furthermore, this hoover was more cheaper ( cheap, cheaper, or cheapest, "more cheaper" isn't english) than the model I paid for, and the last straw, it did not have many of the features I needed and was more much ( sorry but it's "more" then "much more" ) basic than the one I was shown.

As it was not enough, I was deeply offended by the behaviour of the sales assistant when I wet back to the shop to complain. He was not only impolite, but also unhelpful, and as a result, I feel compelled to write to you in order to describe the issues and to lodge a formal complaint against your company, hence the standard or the customer service was not up the scratch.

As you can imagine, I am extremely upset and it seems only fair that you should offer a full refund since I am not interested in buying the hoover in your company at all,( It is best to start a new sentence here so capital "I ") in addition to a written apology from the local manager, who was never notified by the sales assistant, at less (sorry but the phrase is " at least while I was (Singular) in the shop) while I were inside the shop. If this demand not be met, ( you are missing a verb, You could say " if this demand is not met" or if you want to sound threatening " Should this demand not be met" although most English people won't be able to use the subjunctive in this way so don't worry if you don't!!) you will be hearing from my lawyers.

And lastly, taking everything into account, I suggest re-evaluating your procedures regarding the quality of the customer service which was woefully inadequate.

I expect to receive a prompt reply to this letter.

Yours faithfully,

Cameron Bean

Can you help me with this paragraph?

I am writing to you regarding the possible presentation of one my projects at the "Philosophy of the city" conference. I have made a video essay about traditional market in Colombia that has been presented at some conferences and art exhibitions. I have taken the liberty of sending the abstract and a link with the video essay. Perhaps, you could tell me if it is a good idea to send it to the conference. However, Travel expenses are over my budget, I can not afford to travel. if the video-essay were accepted I could instead do a video-conference or a Q&A.

Your writing was generally very good. I am English, not American so things may be different in "American English". But this is fine now in real English