Complaint letter: Hoover
To whom it may concern,
I am writing to let you know my disappointment with the hoover I bought on the 23rd of February in your store located in St Pried Street (Madrid).
First of all, the product I was given was not the model I had asked for. The sales assistant showed me the model I had requested him and I was willing to buy it. However, on unpacked my purchase, I saw that I had been given the older model instead.
Furthermore, this hoover was more cheaper than the model I paid for, and the last straw, it did not have many of the features I needed and was more much basic than the one I was shown.
As it was not enough, I was deeply offended by the behaviour of the sales assistant when I wet back to the shop to complain. He was not only impolite, but also unhelpful, and as a result, I feel compelled to write to you in order to describe the issues and to lodge a formal complaint against your company, hence the standard or the customer service was not up the scratch.
As you can imagine, I am extremely upset and it seems only fair that you should offer a full refund since I am not interested in buying the hoover in your company at all, in addition to a written apology from the local manager, who was never notified by the sales assistant, at less while I were inside the shop. If this demand not be met, you will be hearing from my lawyers.
And lastly, taking everything into account, I suggest re-evaluating your procedures regarding the quality of the customer service which was woefully inadequate.
I expect to receive a prompt reply to this letter.
Yours faithfully,
Cameron Bean
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Corrections · 4
1
Complaint letter: Hoover
You need to look at your comparatives in the 3rd paragraph, otherwise good)
To whom it may concern,
I am writing to let you know my disappointment with the hoover I bought on the 23rd of February in your store located in St Pried Street (Madrid).
First of all, the product I was given was not the model I had asked for. The sales assistant showed me the model I had requested him and I was willing to buy it. However, on unpacked my purchase, I saw that I had been given the older model instead.
Furthermore, this hoover was more cheaper ( cheap, cheaper, or cheapest, "more cheaper" isn't english) than the model I paid for, and the last straw, it did not have many of the features I needed and was more much ( sorry but it's "more" then "much more" ) basic than the one I was shown.
As it was not enough, I was deeply offended by the behaviour of the sales assistant when I wet back to the shop to complain. He was not only impolite, but also unhelpful, and as a result, I feel compelled to write to you in order to describe the issues and to lodge a formal complaint against your company, hence the standard or the customer service was not up the scratch.
As you can imagine, I am extremely upset and it seems only fair that you should offer a full refund since I am not interested in buying the hoover in your company at all,( It is best to start a new sentence here so capital "I ") in addition to a written apology from the local manager, who was never notified by the sales assistant, at less (sorry but the phrase is " at least while I was (Singular) in the shop) while I were inside the shop. If this demand not be met, ( you are missing a verb, You could say " if this demand is not met" or if you want to sound threatening " Should this demand not be met" although most English people won't be able to use the subjunctive in this way so don't worry if you don't!!) you will be hearing from my lawyers.
And lastly, taking everything into account, I suggest re-evaluating your procedures regarding the quality of the customer service which was woefully inadequate.
I expect to receive a prompt reply to this letter.
Yours faithfully,
Cameron Bean
1
Complaint letter: Hoover
To whom it may concern,
I am writing to let you know my disappointment with the Hoover ( 0r vacuum cleaner) that I bought on the 23rd of February in your store located in St Pried Street (Madrid).
First of all, the product I was given was not the model I had asked for. The sales assistant showed me the model I had requested him and I was willing to buy it. However, on unpacking my purchase, I saw that I had been given the older model instead.
Furthermore, this Hoover was more cheaper than the model I paid for and the last straw, it did not have many of the features that I needed and was more much basic than the one I was shown.
As if this was not enough, I was deeply offended by the behaviour of the sales assistant when I went back to the shop to complain. He was not only impolite, but also unhelpful and as a result, I feel compelled to write to you in order to describe the issues and to lodge a formal complaint against your company, hence that the standard or the customer service was not up the scratch.
As you can imagine, I am extremely upset and it seems only fair that you should offer a full refund since I am not no longer interested in buying the Hoover in from your company at all, in addition to a written apology from the local manager, who was never notified by the sales assistant, at less least while I were was inside the shop. If this demand is not be met, you will be hearing from my lawyers.
I expect to receive a prompt reply to this letter.
Yours faithfully,
Cameron Bean
Hoover is a brand name and therefore requires an upper case initial letter. I assume that the equipment you were referring to was a 'vacuum cleaner'.
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