Application letter Dear Sir or Madam, I am writing in reply to your advertisement which appeared in this week's edition of "English 4 everybody". As you can see from my attached CV, I've worked as a secretary in an international company in Spain for a couple of years, and my current job is for an online society promoting languages learning around the world. I've been gaining experience with both languages and admistrative activities for many years, as I graduated in Modern Languages. I consider myself well-equipped to respond the challange offered by the post of receptionist not only because of what has been previously mentioned, but also because I acquired experience at Excel, Word and IT in general and I got used to work in competitive and stressing work places. Furthermore, I feel I posses the necessary personal qualities to meet the demands of the job: I enjoy working in an internation place, being in touch with several people, and I'm able to talk and write properly in three different languages that are Italian, English and Spanish. I am available for interview at any time which might be convenient to you. I look forward to hearing from you. Your faithfully NS

The advantages and disadvantages of home-working We all know that working is an activity that can easily grind people down. Furthermore, the presence of other colleagues could not help: you may not get along with many of them, and the gazes of your boss can create a negative situation, those kind of situations we hear from everyday. I'm talking about working places where colleagues play on other workers, play them off, or even pin mistakes and problems on them. Such daunting attitudes can lead to bad feelings, stress, quarrels, breakdowns and even suicide in few cases. All these issues can be overcome by working at home. The worker can create their own working place, manage their time by taking the breaks they need without being bothered by anybody. Additionally home-workers spend a great deal less on goods and services, such as transport, or fast food. On the contrary, if home-workers are not able to manage their time it may occur that they won't take theis committments on their stride, risking to burn the midnight oil everyday, wasting time, intensifying stress, and even be unproductive. The very issue at home are the sources of distraction.

Formal letter: the library shouldn't be closed Dear Sir or Madam, I'm writing with regard to the article which appeared in your newspaper a few days ago about the possibility of the closure of the public library in Baltchington's Parkdale. I would express my concern about this fact, and my disagreement with the information provided because the claim of the article could be untrue. Firstly, I would like to draw your attention to the class survey we have prepared consisting in a interview to Parkdale residents, that demonstrates that almost half of the interviewees visits the library at least once a week and just a small percentage declares its disinterest in using the library facilities. Moreover, I speak on behalf of the all neighborhood residents when I claim that the Central Library is far too distant, and it would be utterly impracticable to go back and forth at least once or twice a week. In addition, I cannot really see the point in converting the structure into a sport facility: priority should be given to the improvement of existing services, and not to an unsure investment of public money. I trust you will publish my letter as a witness of the people who still use this library, and believe in its usefulness. Kind regards

The effectiveness of two forms of advertising The aim of this report is to examine two different kind of advertisment that are used worldwide, direct mail and ads on the Internet. The report will discuss the effectiveness of both by analysing negative and positive aspects. Furthermore, few recommendations will be suggested to improve their efficacy. Direct Email It is considered one of the most common advertising method to broadcast information, and it consists of brochures, flyleaves and letters delivered directly to the houses of the people. If from one hand direct emails have the positive aspect of reaching a huge number of potencial customers, on the other hand the price of the production, in terms of money and paper, is elevated, as the number of not interested people who receive information through this advertising method. Consequently, direct emails are not focused in looking for potencial customers but reaching the biggest number of people, losing effectiveness and wasting resources. The Internet An up-to-date advertising method is the internet, that is possibly the cheapest one and the most far-reaching method to spread and publish information. Advertising online can get into everyone's houses with an internet connection, and it creates a specific type of ads according to the information on the users that are sold by social networks. Unfortunately, online advertisments are considered a source of annoy due to the insistence of banners in websites and online pages. As a result many users has adopted programs to block ads. Recommendations To discourge the waste of paper of direct emails I would recommend using recycled paper and reducing the number of flyleaves and brochures by focusing on a selected number of people, that may be interested in obtaining information about a product. Additionally, I would suggest internet ads to be less intrusive, in order to be more focused and draw the attention of the users in a more profitable way.