Stalemate This text is too long, I'm sorry about it. ^^ Two weeks ago I ordered three worksheets in a printshop, the sole one in the city I live in. The accurate instructions of what I wanted, as I thought, was given to typographers — I drew a model of how a page should look: 13 lines, 4 columns, sizes, arrangements, it generally supposed to be a chart — and I left the printshop with a relief. Two weeks later I came back. One of typographers brought me my order that look like a huge brick from afar because of gray-colored paper the worksheets were wrapped with. I decided to unwrap them and examine what I got though. Sadly, I got worksheets with tons of lines on their pages. They told me that drown 13 lines in the model meant plenty of them after a heading, but I even told nothing about any one. They also said that workers in every printshop would print pages the same way according to my instructions. To be honest, I didn't know that, so we misunderstood each other two weeks ago. I trapped in a stalemate. Those worksheets weren't appropriate to accept them, so they needed to be remade. They didn't admit the huge mistake, and so did I. They usually understand 13 (or more) lines in clients' models as their desire to fill a page with a load of them, but I, as a client who visited them first time, didn't know that. To settle the horrible situation and go away from the stalemate, one of typographers suggested to pay for remaking worksheets with her own money, but she felt sorry about such a suggestion. It was showed up with her emotions: she got disappointed and annoyed. I didn't want to pay for remaking my order again for the mistake anyway. What do you think, who was right? I'll appreciate you correcting the entry and adding a few idioms. Thank you. :)