Mark Bezos is a head of development for a non-profit organization called Robin Hood, but in spite of it he’s also a volunteer fireman. In the video he was talking about his first fire when he was taken as a second volunteer on the scene. First of all, he had to talk to the captain to ask what to do, but when he found him, it turned out that captain was having a conversation with a lady whose house was actually burning. Bezos said that the first volunteer that came to help, was asked to go inside and save the homeowners' dog. He was jealous, because the other man had a chance to save the living creature and when the captain waved over him, he asked him to go inside the house, go upstairs, pass through the fire and to get the lady's shoes. He entred the house, passed the real firefighters, got to the bedroom and picked up the shoes. Then he went downstairs with them and met the house owner that was talking to the other volunteer that rescued her dog. A few weeks later the department recieved letter in which the lady was expressing how greatful she is for effort of the firemen and volunteers. It turned out that what the owner of the house remembered best were the shoes saved from the fire. Bezos said that he learned one thing as a volunteer firefighter. This is appreciating both- the great and the small praises that come from individual people. The two of them are very important and Bozman concluded that it wasn't worth waiting for a right moment, but giving it our best right now, today. Every day we have a chance to change someone's life by doing even small, seemingly insignificant things. I think this is the most important thing we can get out of a speech given by a firefighter volunteer.