introduce myself Good morning, ladies and gentlemen. I am Lily and now I am a company account manager of the large customer department of the Guizhou Branch. I graduated from sun-yet sen University with a bachelor's degree in 2012. Currently, I am a graduate student in business administration at Guizhou University. I will reply to the paper in March next year. I will finally be able to claim myself as postgraduate student. I am very honored to be here today. To say that is from my heart, because I really feel the importance attached by the leadership of the head office to talents and the good intentions in personnel training. I entered the Bank of Communications in 2014. At the beginning, I was in the Human Resources Department. I was mainly responsible for cadre work and party work. Through the exercise of the Human Resources Department, I really have a more comprehensive and macroscopic view of the world, and also let me have a deeper understanding in the system formulation, process optimization, implementation guarantee, etc. Of course, I am very hard working. Under my strong sense of responsibility, I have extraordinary execution in my work. Since I hold the thought that to do finance, we must go to the real battlefield, and go to the place where we can see the smoke. I chose to go to the big customer department as an account manager. To be honest, the transformation of the role is huge, the process of transformation is painful, but the speed of my transformation is still very fast. There are some successful cases, of course. But there are failures, which is more. I have met countless customers who let me face their closed doors, and have encountered difficulties in finding business opportunities, but the customer's capital needs are not something we can solve, and also I have written countless reports, but the results have not come to an good end. But I have always told myself that I have tried my best to do everything, even if the results are not as good as I have expected, I am not sorry for it. Moreover, many times, it is not the successful and smooth cases that can bring me inspirations. It is often the countless failure cases that make me a better person, a stronger one. After that, I am more hardworking, becoming a person who is more willing to challenge difficulties and overcome difficulties!