My job I'm a technical writer in IT company. What do I do? I'm the one who describes the programming language for ordinary people and for developers. My daily work includes: - description of the new features and modules of our products - communication with developers and project managers in order to understand the new features and then describe it - searching in programming code and trying to understand it's logic - creating tutorials and manuals, visual arrangement, drawing different schemas and graphs for visualisation - creating FAQ sections for different products - attending different lectures and events on behalf of the company In general, i'm a knowledge base manager, who maintaining and aggregating all the internal knowledge in company. We are using a unique technologies so it is very urgent to accumulate those information in one place and make it useful and easy to find. For this we are using Confluence. It is a corporate portal where we store all the knowledge (articles, how-to, manuals etc).