a formal letter

Dear Sir / Madam,

I am writing to inquire about the malfunction of the heating system in room number 72, Four Seasons Hotel. London, England, Unfortunately I had three miserable days from Mars  March 08 - 10 2014.

When I arrived to in London, there was an unexpected snowstorm. I understand that it doesn't usually snow in March, however, when I got to my room, I released realised that the heating system is was not working. After complaining, they sent a technician who informed me that he needed to install a new heating system. I asked to change the room, but they said all of the hotel's rooms were booked. Unfortunately, I was going to work and came back to discover each time that the problem was not fixed. Eventually, I spent three horrible nights with no heating. Moreover, I used had to wear my coat in bed along with my socks and I ended up with a bad cold from an unheated room. 

I will not recommend this hotel to anyone, the service was extremely bad and no one would expect an uncomfortable room for 200 pounds. I am asking for compensation for this inconvenience and a full refund otherwise, I will take my complaint to the highest authority.

I look forward to hearing from you soon.

Yours Faithfully,
Ahmed

Your English is very good! I am amazed!

I was on the beach when my mobile phone rang..

I was on the beach when my mobile phone rang. It was my best friend Polly who wants wanted to meet me. So, I told her to achieve meet me on the beach. 30 minutes later she arrived and laid lay down next to me on the sand. She looked very sad and suddenly she starts started crying and then she explained to me that she had had an argument with Tom, his her boyfriend. So I supported her and then we went to a nearby bar to take have a cappuccino. While we were drinking our cappuccinos my phone rang again. It was Tom who was calling for a suggestion for reconciling with Polly. I suggested for him to come to the bar near the beach and make his apologises apologise to Polly. When he arrived I left him alone with Polly. Then I came went to the beach to finally have relax and getting a tan but first of all, I turned off my mobile!

Bonjour!!

Salut!
Je m'appelle Leoni et j'habite dans la Sud-est de l'angleterre.
Je suis ici pour apprendre le francais mieux et je sais que je ne sais pas beaucoup de la français maintenant mais j'espere que je peux profiter!

alors...

Aujourd'hui, j'ai travaille au collège et quand j'ai retourné chez moi, j'ai fais de la cuisine et cuit un gateau! c'etait delicieux et ma famille l'avons adoré! Demain, je jouerai le sport avec un groupe d'amis. En ce moment, j'essaye lire Harry Potter à l'ecole des sorciers parce que le j'aime dans Anglais et j'ai pensé que je peux le lire en Francais...la naïveté ... mais j'essayerai!
normalement le samedi je fais mes devoirs mais le samedi prochain, je vais aller visiter ma tante qui habitant dans le nord.
désolé, je ne sais pas quelle dire!
S'il vous plaît aidez-moi avec le francais et je vous aiderai avec l'anglais!

(aussi, je ne sais pas comment mettre des accents, je dois copier, savez-vous comment?!)