Profile
Hello, I'm Santiago from Chile.
I'm a computer engineer and I'm learning english.
I'm looking for friends that speak english and they wish learn spanish.
Learning
English
Language Skills
SpanishNative
Lesson Feedback
Lesson history
| Last month | Last 3 months | All time | |
|---|---|---|---|
| Completed lessons | 0 | 0 | 0 |
| Attendance rate | 100% | 100% | 100% |
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Activities
- Abstract IT environment is changing and competitiveness, The business need maintain a great performance for survive. There are many models with good practices. However, the very small enterprises can find many obstacles for implement them. The general objective from this thesis is improve the process performance of the organization, at least, 30%. Using the Lean approach for improvement, and extracting the best practices for CMMI-SVC and ITIL. For this, a mixed case study was performed in a very small enterprise in Santiago of Chile, where the next steps were followed: select process, gap analysis, metrics definition, do, and finally, documentation. The project was executed in 3 iterations of 4 weeks each. Improvement was in average of 40.38% compared to 30\% expected. This can be explained because it is the first improvement project, and second, contingent problems were attacked.January 9, 201510
- Any correction? IT environment is changing and competitiveness, The business need maintain a great performance for survive. There are many models with good practices. However, the very small enterprises can find many obstacles for implement them. The general objective from this thesis is improve the process performance of the organization, at least, 30%. Using the Lean approach for improvement, and extracting the best practices for CMMI-SVC and ITIL. For this, a mixed case study was performed in a very small enterprise in Santiago of Chile, where the next steps were followed: select process, gap analysis, metrics definition, do, and finally, documentation. The project was executed in 3 iterations of 4 weeks each. Improvement was in average of 40.38% compared to 30\% expected. This can be explained because it is the first improvement project, and second, contingent problems were attacked.January 9, 201520
Por qué he ingresado a italki
Ingresé a italki ayer para conocer a gente que me pueda ayudar con español y que a cambio yo pueda ayudar con inglés. Estudié la lengua española en el colegio y en la universidad pero todavía no me siento cómoda cuando hablo. Sé que sigo comitiendo errores gramaticales y mi acento (que creo que es bastante americano) me averguenza. Además a veces tengo problemas con la comprensión oral (especialmente por teléfono y cuando la gente habla muy rápidamente).
Pero de todas formas he decidido de intentar a mejorar mi español - sobre todo oral, pero escrita también.0 votedSeptember 29, 20130

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