Hi italki. Today I'd like to talk about the STAR technique for answering behavioural questions in interviews.
STAR stands for Situation, Task, Action and Result.
The great thing about this technique is that you can use it to answer literally any behavioural based question about your experience.
Here's an example:
"Could you tell me about a time that you have worked in a stressful environment?"
The biggest mistake that candidates make in answering this question is that they talk all about a stressful situation without describing the positives. They don't mention how they resolved the situation, what they learned, etc.
Here's an example of how you could answer this question, following the STAR technique:
"One time in my previous role, my manager left the company unexpectedly. This left us short staffed, so everyone was asked to take on more work. My manager was also the only one who knew how to operate an important system. (Situation)
We needed to divide the extra work among the team, as well as get that system working without my manager to operate it. (Task)
I decided to step up and volunteer to take more responsibility. I quickly educated myself on the system and also reviewed the responsibilities of everyone in the team so that I could divide up the work fairly. (Action)
In the end, we were able to deal with the extra workload until a new team member was hired. Since I had volunteered and shown leadership skills, senior management suggested that I be promoted into the management position, and the new hire replaced my role." (Result)
Note how we've turned a negative (a stressful situation) into a positive (a promotion)!
If you'd like me to help you structure your experience into this format, as well as plenty of other interview preparation tips, you can book the 'Job Interview Prep' option on my profile.
I'm also available right now for an instant 30 minute trial class!