critical Design Report So my initial idea was to use this sensor to detect people’s feelings while making choices. For example, using music or videos to guide users to meditate on a problem, (This problem should have two opposing preselected answers, such as: Should I choose to switch to a new job?) Then using sensors to monitor the real time fluctuations of the physiological signal. Then I try to represent these emotions with a simple one-dimensional value, which represents the intensity of the emotion. If the value is less than 0, it means it mainly remains negative emotion. If the value is greater than 0, it means there is positive emotion mainly. This is an illustration of the classification of emotions referring to the book "cognitive structure of emotion". Therefore, different objective conditions, behavior, and the brain's thinking process will trigger the release of different emotional signals (positive / negative) in the hypothalamus. So, when we trained the coded computer to detect whether these subconscious emotions are negative or positive when the user is concentrating on a choice problem in order to reversely infer their real choice. However, through experiments, I have found that this kind of sensor can't tell clearly the user's emotions (happy, angry, upset, joyful...), but only can detect the fluctuation of user's psychological state, just like the skin conductance sensor on lie detector can sense the speaker's psychological change, detect whether or not there is a sudden flurried of emotional change in order to determined whether he is lying. For example, ‘nervous’, ‘frightened’, ‘excited’ and ‘happy’ will all cause a sudden increase of the test curve, but it cannot be inferred whether this change is caused by positive or negative emotions. How to classify these data and classify emotions scientifically is very difficult. I did not find a reasonable solution, so I began to search for new methods of detection and expression.

The Mystical Code When our group started this design project, the final interaction effect is actually not as expected as its imagined to be stunning. However, due to the limitation of our programming ability, we are not able to write a perfect program, but in general, it is a playful interaction device. Its simple and three-dimensional structure is very easy to attract audiences’ attention, the color transforming process of the light pushed the pleasure interactive experience feeling to the climax. But this interaction process is transient. Just in a few seconds, audiences can explore the correct interaction way by themselves, and then complete the whole interaction experience within the next 10 seconds. This is just a quick and short-fresh interactive process. As for whether the audience can reflect something or learn something new within few seconds, we have no ideas about this… but in just a few seconds, people got a sense of achievement by controlling device and operating device, their facial expression is happy and joyful, this is enough

Subconscious decision The idea of my project came from coin toss, Smart people who use the coin toss get better decision results, because they don’t base their decision on the results of either heads of tails. Here’s the secret to a successful coin toss – it’s not about luck and it’s not about mathematical chance. It’s about your true emotional connection to what you really want. The basic idea is that prior to the coin toss, you reconfirm in your mind the decision assigned to heads and the decision assigned to tails. As you flip the coin in the air, the secret is to be in touch with your emotional connection to either result. People are emotionally in touch while the coin is in the air, and watch for which feeling comes up expressing a desired outcome. If you are hoping it will land heads up, then your inner emotions and guidance are leading you to this decision.  It’s the emotional connection to the outcome that gives you the real inherent decision that’s right for you. Then I started finding some theories to clarify this interesting decision making process. Neuroscience research by Soon et al. (2008) demonstrated that the brain is subconsciously aware of our decisions before we have consciously made those very decisions.  In other words, we’ve already come up with a decision or an answer, before we realise we have.( Soon, C. S., Brass, M., Heinze, H. J. & Haynes, J. D. (2008).  Unconscious Determinants Of Free Decisions In The Human Brain.  Nature Neuroscience 11 (5), 543–5.)

The Mystical Code The Squared Circle is an Alchemical Symbol from the 17th century, illustrating the interplay of the four elements of matter symbolising the philosopher's stone. The philosopher's stone is a legendary alchemical substance capable of turning base metals such as mercury into gold. Alchemists were mysterious adepts exchanging messages in a coded form.They were even seen as having paranormal powers which enabled them to do all sorts of magical methods. Magic means that you can’t see behind the curtain. Technology also hides some mysticism and magic. The use of technology seems like the act of alchemy. It is like a black box. You see what goes in and out but never what happens inside.

The Mystical Code 1.Beauty is closely related to mystery. Mystery is also associated with the unknown and greatness. It forms a magical state of fantasy and attracts people to fly up to a wonderful heaven. 2.Albert Einstein: The world as I see it “The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. He who knows it not and can no longer wonder, no longer feel amazement, is as good as dead, a snuffed-out candle... Enough for me the mystery of the eternity of life, and the inkling of the marvellous structure of reality...” 3.Why people are curious about mysterious things？ A. Where there is a mysterious phenomenon, people always want to explore to crack it, control it, solve it. B.People always have a kind of snooping desire. The more you cannot see, the more you want to see. In contrast, the more easily to see, the less you care. 4.We try to find some symbols which can evoke a sense of mystery. Alchemists believe that the rectification and purification of base metals is a completed process that through death and resurrection, which symbolizes that the soul of the Alchemist is improved by death and resurrection.

presentation 4 Therefore, I found 5 possible reasons which cause the efficiency gap between the UK and China is quite large. . The difference between their automatic sorting system and real-time information update platform; the different means of transportation; the difference between their customer service system; the difference between their salary structure and the transportation network. The next important step is to focus on the most important part in the package delivery system and try to visualize it. Then I made a questioner, asked 7 questions about people’s (48 persons answered this questioner) real impression about package delivery systems and found that most people (62.5%) don’t understand and be curiosity about the sorting system. Then I tried to use the Persona design method to set 3 different Persona groups according to these questioners and analyze which way is more suitable and attractive for them to see the sorting system. Persona is a brilliant way for designer to think and analyze in a customer’s view which could find a perfect solution that most people can easily understand. Then we found that most people wanted designers to present the sorting process in an interesting and unusual way-so we decided to present the sorting process and the information delivery process in a robot’s view instead of design some sorting devices’ interface. And as most research objects mentioned, we tried to present this scene in some cartoon models instead of some cold machines working in a dark factory where we usually think the sorting process happened.

presentation3 through an online interview at SF company’s official website, I ordered a delivery service online and paid for it, then I ask the customer service staff some questions about the package classification, sorting and delivery process, he is really nice, she give me some direct information and some link in their official website. Then, I got a rough understanding about SF company’s delivery process. Also, during a weekend I was waiting in the accommodation reception room, then a deliveryman sent some package to the reception room. I had a short talk with this deliveryman and understand how the UK delivery systems works. It is quite different from China. After that, I searched their official website and watched some videos about how their sorting systems works. And I also Collected and Organized some data through a survey about the employee satisfaction on http://glassdoor.co.uk website which has many comments written by Royal Mail Express employees form every different positions. At the same time, some friends in China helped me collected some useful first-hand information by chatting with the deliveryman in their communities directly. Then I not only have some information about their working process, but also some information about their timetables, salary structures which can provide me a wider platform to analyze a question in many different angles.

presentation 2 I also search some information on weibo (which has a lot of latest information, just like twitter.) Then I found that a Chinese company called SF developed a brilliant package delivery systems recent years which is very efficient and help this company become the top one delivery company in China. I then tried to explore and understand the secret hidden under the SF package delivery system. And I couldn’t help thinking of the first time I shopped online in London, I could just receive my package after about a week. However, in China it is no surprise to collect my parcel in the afternoon when I after ordering something in the morning that day! And after searching online, I found that my experience is not a special example: a post on an online forum said:” I received a Christmas card from my nan a few days ago, but she's been dead 3 years.’ Which we nearly choked laughing. And as we learned a design method called mapping controversy which aims to explore a certain topic through two different sides in order to find different shining points of each sides. I was inspired by this design method, I tried to make a comparison between SF delivery company and Royal Mail Express and find out the different delivery systems in these two companies and analyze why the efficiency gap between the UK and China is quite large.

presentation my design project is seeing the invisible system hidden under the package delivery. After establishing this title, I started my research. The first step is brainstorming, we talked about our personal experience about collecting parcels and sharing our shallow and primary impression about delivery systems. Then, the next step is to read some papers and press, I read a paper called Package delivery systems and methods, written by Ross Kenneth in 2001, this paper provides a method and system for delivering packages to a depot delivery destination selected by a customer for package pickup. This delivery system is designed to provide consumers with package security from order to final delivery and also provide the customers with the ability to track their orders at any time without the intervention of merchant customer service personnel. Besides this paper contains many flow chats which can illustrate these process clearly.