Writing practice 6th Nov Dear all, We have updated the draft version of cost Forecast according to our latest recruiting status and progress. As you can see from the bellow cost Forecast,we expect that our total headcount will increase from 100 at Oct to 120 at the end of Dec. In that case, our cost will not increase so quickly as we estimated before. Please kindly note that our cost will definitely slow growth due to current progress of new hire. We plan to provide this draft version Forecast to Finance today. And your comments are highly appreciated. Many thanks.

Daily practice Accurate Headcounts are hard to come by due to the uncertain talent market factors and environment change. To make the forecast more accurate, we have managed to adjust our Headcount every month. As you can see the detail from our Forecast of Aug, we managed decrease about ** headcounts during the last two month. However, it’s still hard for us to make an exact number estimation on human resource cost. As you know, the headcount is not the only influence fact, candidates’ level, position and their probable date on board are also crucial to the whole HR cost in full year which will explain our HR cost increase from Q3 to Q4. Recently we are trying to communicate, collect and review their Estimate Headcount from Sep to Dec by Dept.. It will absolutely helpful to the accuracy of Cost Forecast and 2016 budget.

Daily practice 1.The ASC aims to equip you with the skills necessary to become better writers and presenters in English, and for this reason we do not provide drop-off editing services What's the meaning of "drop-off"? 2.Many students make an appointment to discuss a text they are currently working on. Through this, we hope you will not only improve your text, but improve overall as a writer and thinker. In this sentences, does the "text" means textbook? In Chinese, 课文，课本？ 3.Other students like to come early in the term with their syllabus and reading list to make sense of it and plan their weekly study schedule. Make sense equal to learn more about sth?

Daily practice 1. You'll hear more from your regions about activities leading up to go live. Does"leading up to" mean before? Why don't use "before" instead? Could someone tell me what's the difference between them? 2. Select a colleague in your country as your test case. You can pick anyone, but please keep track of who you are using for each test scenario. I don't not know exactly what I need to do. Do these two sentence mean that I can choose only a colleague to test, or mean I need to choose many colleagues to test. But I need to write down each colleague's name for each test scenario? 3.Log any defects found in HPQC tool. Does it mean I need to report all the issues or errors I met during the test via the tool? I can not fully understand the terms "log" and "defect". 4.Tenant- ABC company's version of Workday. What's the meaning of "tenant" in this situation. Does it mean that our company has customized a system according to our needs.

Outline of my speach in our project meeting2 Maybe both of you have received some complaints from HR team.  I was told that the most typical problem which has not been resolved is the system can’t support to batch upload. We need to key the exact number in the fields when we need to increase everyone’s base salary in April.  In addition, for monthly salary slip, as you may know that, we have to use email to send it one by one every month.  The current solution is poor efficiency and risky. We take a lot of time to check it one by one at the busy season of HR. We even didn’t know that Y1 which has been outsourced to another vendor by ABC until April according to their market strategy. So you can imagine that their after-sales service provided by another vendor is also not good. What we need to do is to focus on Y2, the new system they launched.So I think maybe we should take the new system Y2 very careful. I also know that our project schedule is delayed. We planned to upgrade the system, but they launched a brand new product which is totally different from Y1.In the current situation, I’d rather to think the performance of Y2 we need to evaluate is more important than time.I also think a wonderful system can dramatically improve our working efficiency. If Y2 can not realize it for some reason, we also can live with e-leave. But in long run, we hope we could have a powerful local system. Our staff could log on the system to access everything including annual leave status, social security, and monthly salary detail and so on. It seems I have covered everything I want to talk. Thank you very much.

Outline of my speach in our project meeting Hello everyone, I am Rebecca, sorry to have kept you waiting. As you know, my boss A is on his business travel today and my team member B is on his holiday which was planned nearly two month ago before our meeting. I’m happy to be here on behalf of HR Dept. to join you discussing the progress of our HR system. First of all, I want to thank all of you for your help on this project. Especially M, you have helped us a lot to negotiate with ABC on the new system. You also help to arrange con-calls with the contacts which ABC provided. Secondly, what I want to explain is that we have discussed leave management many times within our team. According to our organizational structure, we hope the leave management can be based on “Person” not based on “Position”. You can find that our global system is also based on person. It can definitely increase the efficiency of leave management and convenience of daily operations. Moreover, the setting base on person also keeps line with global system workday.(M, regarding the e-leave management, it’s a technical issue related with workflow; maybe you can further explain it, right?) Apart from the solution of leave management, we still hope ABC could provide us more information about the system, especially their current clients who have finished upgrading from Y1 to Y2. As you know, ABC claimed that there are more than 100 clients who has successful finished the change from Y1 to Y2 in their database. We really don’t understand why the clients they selected from their database and refused to communicate with us about Y2. Certainly, at first we told them we have no interest in their HR operation detail, but we want to know whether the solution really work and the problems they have faced.ApartfroI also spent some time to navigate their official website. I have not found any clients in Shanghai. Most of them are companied located in other province, for example Chongqing and Anhui. Let alone they have clients in insurance or finance industry. Regarding our market investigation, I will be happy to discuss it. But I am afraid we don’t have enough time to get into that issue right now. If someone is interested, I can send you an email with more detail about our survey.The reason why we require ABC to provide HR contacts of their current clients is that we have done business with ABC for years. The performance of our HR system Y1 which ABC provided since 2009 is poor. (to be continued)

Work Diary 13th Aug Thanks for your emails and useful tips of how to deal with duplicate records. I am HR Representative of ABC China. I have confirmed with our colleague H and I was told that the current ID she was using is the new ID 123. She also used this ID to access our system successfully. Please refer to the bellow screen shot of my confirmation. As for the hire date, I want to explain to you that our local HR B who responsible for the ID application for new hire told me that at first he tried to rehire her with the old ID 456, and he also put in the new hire date, but it seemed doesn’t work as she still could not access to our system for some unknown reason. We had to apply a new ID for her, then the new ID generated later. However, we were told that it was impossible to hire her as a regular employee wef 17 Nov 2014 and the last transaction was on 14 January 2015 so global team only can convert her wef 15 January 2015.( Detailed you may see below email). I also want to confirm that e-mail address that is currently being used is [email protected], not [email protected]. For the salary issue, according to the project schedule, we are now preparing to go phase 2, so currently we do not operate our monthly payroll in the new system. In this case, we chosen to keep the newer Employee ID123. I will follow your instruction to email [email protected] for help to terminate her old ID 456. Again, thank you for your help. if you have any further questions, please feel free to contact me..

A coming con-call My oral and listening is not good. However, I will have a coming con-call with my regional colleagues next week.Could someone give me some useful suggestions? Or recommend some books about the con-call in English? Frankly speaking, I am a little nervous as it's my first con-call. Thank you in advance.

Daily practice 1.I have copied A so she can reach out to China and check what they intend to do. She can also give you more colour on our service agreements with them so far. What does the expresses "copied sb" and " give sb more colour on sth" mean in this context? 2.Post receiving proposals from both, ABC company was viewed as more appropriate. What does the word" post" mean? 3.There is also a reference to a regional framework agreement signed by us at the regional level. I might be missing something but this one does sound odd so I thought I should raise this with you. Is my understanding right? "They also mentioned that we have signed a regional framework which I didn't know it at all. It seems not normal so I want to confirm with you."