Please, check my translation. Vol 4
№4. In search of quality.
Meanwhile American managers always were saying that they believe in quality, stand for quality and fight for quality, seniority of them starting understand that they were oriented basically to achievement of some acceptable quality level.
Quality for Americans hasn’t become first-priority task, in spite of slogans and mottos. Seniority of companies executors, managers, government officials and economic strategists don’t think about quality permanently and everyday so far.
Key in quality management – not control, but defect-free work.
High quality of production provides essentially by setting-up defect-free production, rather than control of ready production. The main idea of such method is to direct all efforts to elimination of possibility of defect appearing during production and assembling processes. In the issue possible defects are eliminating as early as at interim period rather at complete product. Such approach hasn’t spread widely at American companies yet. Wasteful quality examining, defect eliminating and producing new detail instead of rejected work draw away 15 to 40 % of producing capacity of environment in many cases. And spending for those works are 20 to 40 % per each salary dollar.
One of approaches that gives possibility to solve those problems is manufacturing execution system, developed by Japanese, named “JIT” (Just-In-Time).
Basic idea of the system is rather simple. Materials and components ought to feed to each workplace by relevant orders precisely when they are needed rather than store in big amounts near each workplace.
Main target of this system is permanent improving of producing process, elimination of every available waste, such as: time, material etc.
At present hundreds of American companies apply this system with success: from “Campbell” and “Uorner Lambert” to “Motorola” and “Intel”. For example, using of it in “Harley Davidson” company permitted to unleash 22 million dol., which was fixed as material inventory at past.
Using of this system allows dramatically reduce expenses for management personnel, find defects during producing process and eliminate those immediately on-site, ensure work of all departments with minimal costs.
No doubt, adopting of this system requires smoothly running mechanism and responsibility of each worker at his workplace. Also psychological resistance of managers, who don’t get used work without stocks, required to be overcome.
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