is there any difference between 顾客 and 客户 ?
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Answers · 7
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I think the difference lie in the class. As a native Chinese, we use "顾客” like "customer" in English, it is more like a low-end consumer in a 2C business. And "客户“ is more high-end people, like "client" in English, it is often used in 2B case.
For example, the people come to your restaurant is your "顾客”, but the people come to a consulting firm for business is the "客户“ for the firm.
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Thanks all dears:)
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A bit more on English meaning of "customer" and "client". When money is exchanged directly, then it is the customer. When a service is rendered and payment at a later date, then it is a client. Hence when you go to a shop to buy something, then you are a customer. If you go to see a lawyer, then you are a client since the attorney won't charge you until a contract is signed and payment is then required.
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Yes.
顾客 is more like "customer" while 客户 is more like "client" in English.
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顾客更多是等来的,客户更多是找来的。The customer refers to the people who come to you of their own initiative , whereas the clients might be invited or found from marketing.
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