Is this the best way answer a nonconformity?

I received a non conformity from one of my customers because the product is out of dimentions, but it wasn´t measured correctly by him.
Then I am going to send some pictures in order to explain what is the best way to measured and how not to be measure this products.
Is correct to said:
A.- HOW NOT TO BE MEASURE THIS KIND OF PRODUCTS (PACKINGS)
B.- HOW IS THE BEST WAY TO DIMENSION OR MEASURE THIS KIND OF PRODUCTS?

Thanks in advance
Thanks,
Packings are some kind of braided products.

Question

Is this the best way answer a nonconformity?

I received a non conformity from one of my customers because the product is out of dimentions, but it wasn´t measured correctly by him. 
Then I am going to send some pictures in order to explain what is the best way to measured and how not to be measure this products.
Is correct to said:
A.- HOW NOT TO BE MEASURE THIS KIND OF PRODUCTS (PACKINGS)
B.- HOW IS THE BEST WAY TO DIMENSION OR MEASURE THIS KIND OF PRODUCTS?

Thanks in advance
Thanks, 
Packings are some kind of braided products.

Answer

I would say:
A. HOW NOT TO MEASURE THIS KIND OF PRODUCT.
B. THE BEST WAY TO MEASURE THIS KIND OF PRODUCT.

Sorry, didn't understand what you mean with "PACKINGS" so I didn't include it in my answer. Hope this helped :)

Answers · 1

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