A letter practice: You have a problem with a piece of equipment You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter - describe the problem with the equipment - explain how this problem is affecting your work - say what you want the shop or company to do -------------------------------- Dear Sir or Madam, I am writing this letter in regards to expressing my dissatisfaction with the laser printer that I have just bought at your store last week. I am working at home and I am a writer, I need a personal printer to print my works then send them to the press. In another word, I make my living on this. You guys told me that this is the best model and recommended me to buy it, I adopted the suggestion and hoped that it would be much better than my previous outdated one. Unfortunately, paper is often stuck in this new printer that I really cannot use it for my job. Now I have to drive 20 minutes to a printing store to have my articles printed, which wastes me a lot of time and money. Because my printer is still within the warranty period and I do not want to drive another 2 hours to your store, so please send someone to my house and switch a brand new one for me. I will appreciate it. Finally, I would like to thank you for reading this letter, hope to hear from you soon. Yours sincerely, Zhuang.