Writing an email Dear Mr.Rogers! How are you? We need to fix the washmachine because the noise from it is very high and is impossible to use daily. We are thinking that the main shaft there is a big gap or clearence between the shaft surface and bearing. I find the noise is caused by this gap and maybe need to adjust or exchange the bearing. I hope your company can help me with this problem because the neighbors are complaining with me almost everyday ! Could you help me with this questions? Best Regards... Bruno.