Complaint letter(2)

To whom it may concern.

I am writing this letter to complain about the unacceptable service and unbearable living conditions which your hotel provided.


I was checked into room 2009 on the 11th of May. I chose to settle down rest in your hotel because of the intriguing advertisement t which recommended I saw on the airplane which boasted about how good were your hotel's facilities: the swimming pool, the central heating system, and the fitness center.

Unfortunately,there are nothing real all of these things were subpar/inadequate/nonexistent/unsatisfactory, (please choose one of these adjectives, I don't know which one you mean) and were falsely advertised.These days, the temperature outside is extremely cold and I demand to use the heating system in my room. should be guaranteed the right to adjust my room's temperature so that I'm comfortable. ("demand" makes you sound hostile... I'm not sure if that was the tone you were going for) Surprisingly,it did not working and did not heated at all the heater in my room did not work at all.Furthermore,I had told some of the staff members about the abominable situation and they said that they would arrange another room for me and I have received nothing about the solution yet. yet to hear back from them with a solution to this situation.


Finally,I think it is reasonable and change another room which certainly have a usable heating system for me. I believe that it would be reasonable for you to promptly provide me with another room with a working heating system, Otherwise, I will ask for refund and make a further complaint. otherwise I will have to demand a refund, and launch a further complaint.


I look forward to hearing you. your response.




yours sincerely. (If this was my letter, I would just put my name at the bottom. I wouldn't write 'yours sincerely', that makes it sound casual and as if you're writing a letter to an old friend.)

Is this a real letter that you will be sending to a hotel you stayed in or is it just writing practice?

Complain Letter of complaint (2)

To who it may concern.

I am writing this letter to complain about the unacceptable service and unbearable living accommodation conditions which your hotel is providing.


I was checked into Room 2009 on 11st of May 11th; I chose/had chosen to stay settle down in your hotel because of the intriguing advertisement which recommended I had read on the airplane. It boasted how good were your hotel's facilities were/are - swimming pool, central heating system, fitness center.

Unfortunately, in reality these do not exist  there are nothing real. These days the temperature outside is extremely cold and I demand needed to use the heating system in my room. Surprisingly, it did not working and did not provide heated at all. Furthermore, I had told some of the staffs (staff is already plural or collective) about the abominable situation. They said that would arrange another room for me, and but I have received nothing no word about the solution moving/relocating yet. (you wouldn't be writing a letter in these circumstances, a bit too slow, haha!)


Finally, I think it is reasonable and to change to another room which certainly have a usable/working heating system for me. Otherwise, I will ask for a refund and make a further complaint.


I look forward to hearing from you. (What, three days later? 哈哈 you would only write such a letter after departing the hotel I think)




yours sincerely.

Complain letter(2)

To whom it may concern.