Description of my position

I have worked at an IT service company, my position is 'operation specialist'. Our company has many branches in all over the country. I connect with them by phone and internet. My work duties are varied[1], I need to coordinate the work of branches in different places, I help and require them to work to a uniform standard, when[2] handling their customer's problems.

Red: errors. Green: suggestions.

[1] - crm's version is fine too.

[2] - it's not clear here if you mean 'get them to a standard WHEN handling' or I help them ... handling...'

Description of my position

I have worked work  a IT seveice service company,my position is operation specialist. Our company has many branches in all the country.I connect with them by phone and internet.My work duty has many I have a lot of duties at work ,I need to coordination coordinate to the work of branches of different places,help and require them get keep to uniform standards,handling their customer's problems.