Letters of complaint

Letters of complaint



Dear manager:
　　　
　　　First,I want to apologize, but I have to tell you I was extremely disappointed with the service I received today.
　　　
　　　Today is the end of this month, so I want to check my telephone bill from the central post office. I found that there was something wrong so I called to inquire about it and to let them check it again[Error
], but the person who answer the call was very rude. He did/would not listen to me any more and then hung up immediately .When I called it again there was no one to answered. *
　　　
　　　Maybe Everyone is in a bad mood sometimes, but I do not think we should bring it into our work. I felt I should bring bring this to your attention. I would greatly appreciate it if you would address this issue with you cherish and help me solve the problem.
　　　
　　　I look forward to hearing from you soon.
　　　
　　　Thank you.
　　　
　　　
　　　
　　　Sincerely，
　　　Donna Harness

*"there was no one to answer" implies no one was at the phone. I assume you mean there were still people to take your call, but simply refused to do so.