Have no idea what to do I sort of hate my job,to be honest,I do love to deal with people ,but once I got to deal with those people that have no respectful with others,I got so upset!!!!!!I am in customer service field.Even I always present my big smile ,I still cant make the guests happy!!!!! I had a nice morning until I got a rule phone call,that one almost stole my good mood!! The guest was yelling at me since I picked up the phone,he didnt have any respect.I tried my best to help him and answer all his questions,and he said our service sucks !!!!! I was like a bomb that is gonna explose !!!!But finally I controlled myself with further thought !!! I lowered my voice and tried to calm him down .But it seemed that didnt help !!! At last I have to transfer to my manager !!! I cant handle those kind of person!! Why in the world that kind of people exist!!!! I know we would have anger but you cant throw out your anger to anyone !!!!