Complain letter to a Company for a damaged TV Dear sir, I am writing to you to complain about the bad service I have received from the customer service department concerning my TV, bought a week ago. I have been calling to this department almost every day since I found out my TV was not working as soon as I got home from your store. Apparently, the remote sensor is damaged, as I have tried to start the TV with different universal remotes and still it does not work. Unfortunately, after several calls to customer service I have not been offered a solution. All they say is that they will notify a technician to check my TV at my home. I would definitely not like it to be repaired, since my intention is to request for a refund as soon as possible. The reason for this is because I am very disappointed with the way your company has handled this situation. I hope to receive a quick solution to this matter according to my request above. Sincerely, Victor Rodriguez.