The customer serive of Germany Amazon is highly excellent！ I am learning to make western food, and I always want to get a hand blender that is one of the most useful kitchen tools. It's said that the price of the product in overseas is much cheaper than in China. so I determine to go overseas online shopping. It is a new way of shopping and is very popular in China.When I opened the browser and changed the country of amazon website into Germany. then began to search for "Braun MQ745" and filtrated the “ amazongolbal eligible” shipping option. fortunately it is there. so I added the item to the basket and readied to pay off, but it told me that the item can not be sent to my address. It is weird ,isn't? At that time ,I asked myself why not send a mail to amazon to ask for the reason it caused and how can I buy it in success？also I can practice my English , and I did it. after a little while , I received a call from Iceland (my phone shows the location) made me excited, absolutely it is amazon's customer serive personnel.she told me she had checked "Braun MQ745 " and verified that it can't be shipped to China and adviced me to buy from American amazon maybe it's cheaper too. at last she sent me a mail to expound it. I told my experience to my friend, we all belive that the customer serive of Germany Amazon is highly excellent!