A formal email Dear Sir or Madam, I am contacting you to request some information about the three-weekend counseling course at your school. I am studying at a language high school in Italy so I am interested in improving my English skills. I place a high value on personal integrity, moreover I am an extrovert and cheerful person. For these reasons I am sure that a course in an English language school in London will be extremely useful for me. Could you tell me if accommodation with a family not far from the school with no Italian guests is possible? I would particularly like to know if there is good transport to the school. I would also appreciate it if you could inform me about the kind of lessons included in the course, and if excursions and guided visits are provided. In addition, I would be grateful if you could give me some details about the teachers. I look forward to hearing from you as soon as possible. Yours faithfully, Chenya Lu