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A Complaint Letter for Correction
Hi there !
I kindly ask to correct the following letter. I am currently training my writing skills in English.
A "story" for writing this letter is that a few days ago I bought a mobile phone in a tax -free shop and it does not work properly.
Dear sir/madam,
I am writing you this letter to complain about a mobile phone that I bought a few days ago in your shop.
On October 10 at Heathrow airport I purchased the latest model of Galaxy mobile phone . My intention was to use it abroad in order to keep in touch with my business colleagues here in the UK. I was assured by a sale representative that this model would work also in the USA where I was flying to. In addition to that it had a 3 year international warranty and a long list of the most modern features.
Upon arrival to the US I followed the instruction written in the technical documentation that was provided along with the phone. To my greatest disappointment I couldn't connect to none of the American mobile phone operators. The phone got stuck with a message "Couldn't establish connection". Because of my disability to be in constant connection with my company, my business trip was not as successful as it could have been.
I was even more disappointed when I returned to the UK and again had the similar problem with the phone. This time all the smart phone applications was not working properly so I even couldn't receive or send SMS.
I have tried to talk with the service center that is ran by you shop but I was not given any assistance there.
I firmly insist on either exchanging the misfunctional phone to a new one or fully refunding me with the cost of the phone.
Faithfully yours,
Jack Eighter.
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A Personal Letter for Correction
Hi there !
I am requested to write a personal letter to practice my writing skills.
The topic of the letter is : I stayed at my friend's house and forgot there a file with important documents. I am asking my friend to return this file by post.
Dear Lynn,
I'm writing you this letter asking you for a favor you can kindly do for me.
As you probably remember I visited your hospitable house about 3 days ago when I participated in a business seminar in your city.
Unfortunately, when I was wrapping up my belongings for my trip back to the UK, I completely forgot about a file with important documents inside. If my memory doesn't fail me, I left the file on the table that was located in the room I stayed at.
The file has a read cover and a tree-colour logo at the top-right corner.
I'd be very thankful if you could send me the file by the post. I'll send you by e-mail my exact address in the UK. I'll pay for all postal expenses related to sending the file from Australia to the UK.
Thank you in advance,
Betty.
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A question about an expression or an idiom
Hi !
I am looking for an expression in English that means if somebody is allowed to do something , he or she jump on this opportunity and asks for more.
There is an expression in Russian that literally says "He is given a finger and he will eat up the whole hand".
Is there something similar in English ?
Thanks,
Boris.
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Hello. Talking about time (pm, am)
I am listening for a sound track of learning program in English.
http://elc.polyu.edu.hk/IELTS/li/ex/li_ex_tips.htm#2#1#8
One of the characters there says that a film will be screening at 12:30 ( without specifying weather it is 12:30 after noon or 12:30 at night).
I am asked to choose one of possible options:
12:30 am
12:30 pm
I have chosen 12:30 am and it turned out a wrong answer.
Can you please tell me why ?
Thanks,
Boris.
10
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Prepositions in English
Hello everybody !
I am pretty confused about the way the prepositions are used in English.
When should I use IN and when AT ?
Are there any rules that can help to understand ?
For example what usage is correct :
AT the moment or IN the moment ( e.g. IN the moment you finish that , you can call me)
IN the end or AT the end. ( e.g. IN the end he changed his mind and bought something else).
Thank you for help ,
Boris.
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