Letter of complaint
Hi. I wrote a letter of complaint (not official). Can you correct me?
Dear Sir,
I am writing to draw your attention to the staff in your shop, ''CONDOR''.
On 25th April I visited your shop because I wanted to buy a pair of shoes and I asked the girl to help me but she said that I can look by myself because she has had a bad day. I understand this but I don't get why when I wanted to ask her the price of an item she was talking to the phone and laughing and of course she has ignored me. I think this attitude doesn't match with the motto of your shop and it doesn't satisfy the customers as me.
So, I hope you'll do something about this problem and at next visit I'll find a better service of the staff.
Yours faithfully,
Natalia.
P.S. Thank you!