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Sounds more professional and less simple
Hey guys.
I am working on company which provide IT support, we work through tickets system, the customer open a ticket, but sometimes for different reasons the customer cannot work at that moment the ticket.
So we suggest close the ticket and open a new one when he will have everything to start to work on this.
So could you help me to elaborate this note, to sound less simple and more professional and polite please.
I use this note :
Dear Customer
Thanks for your update, It seems is taking more time, I kindly suggest if we could close this ticket and open a new one referring to this one, once you have access to the computer and work directly with issue regarding the software.
Let me know your thoughts
Thanks Italki community
Regards
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One doubt
Hi folks. I hope you can help me with this doubt, How should be write on the correct way: advise or advice , I mean with "S" or "C" ??
In case that both are correct, when we use each of them. Thanks
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“I’ve made a Public Video Pledge for the 2014 New Year’s Language Challenge”
https://www.youtube.com/watch?v=eaSeRm3eJbA
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Example of letter for a English school.
Good morning. My name is Diego I’m student and I´m writing because I would like to learn English there. That sounds like a great opportunity for improve my English level because I will speak and listen English all whole day in that course. My level of English I think is intermediate, I’ve knowledge about the basic structures of English, but of course I need to learn more vocabulary, more practice with my pronunciation and with my listening. I´ve been studying English for 3 years. I´m interested in the course of three weeks. I would like to stay in a flat near of the school. Also is important to me know the price for all the course and stay. I´m 24 years old and I´m from Mexico.
Thank you for your time.
Best regards
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A great Journey
The last summer I went to the beach. This travel was the best travel I've ever done because I went with my family and was a great experience, we had an adventure. We was looking for a solitary beach, and the way for arrived here was for a road wasn't asphalted and in this time was a rainy season, so the car jam many times and we had to push the car many times. That was funny.
When we arrived to the beach, It was beautiful because the scene was spectacular and it was empty only the sea and us. All were happy althought the dificult trip.
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Hello world!! My name is Diego
Hello!! My name is Diego. I'm looking for someone for practice my english(a language exchange partner) I'm living in Mexico city, I´m studying electronic engineer. I like sports, dancing, science,music, etc. and I need learn english for will look for a better job. I think I will help you to practice your spanish, because is my native language, so I always speak spanish(obviously) right now I have a lot free time. My english is basic, I have some mistakes and the hability of speaking is the most dificult for my, so I need practice a lot. And maybe we can speak differents topics.
Thanks Bye
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