Has anyone else noticed that the chat functionality doesn't work well?

iTalki seems like a great community with people all over the world joining with the intention of improving their language skills in a one to one approach. Unfortunately I'm noticing on my side that:

 

1) The server seems a little slow and sometimes pages take a long time to load.

 

2) The "live chat" feature also appears to not be working, each time I got to chat with someone it tells met they are offline. This is a shame is it seems that if this chat service was to work well it could be a great way of starting some language-swapping-chatting.

 

 

Let me know if you guys have any thoughts on this.