please can anyone correct me the text?? it's really important for me One good costumer service I provided was, for example, when I was working as a cabin and we had a long delay. We took off like 2 hours after the scheduled departure time. And, there was a passenger called David who was supposed to make a connection to another flight and was very important for him to catch it. But it was quite imposible for him as there was almost no time, but I did my best I talked to a passenger seated in the first row if he wouldn't mind to be relocated to another seat. At the end, David seated in the first row, so that he would be the first pax to disembark. Then, I talked to the dispacher and he co-operate with me, and explained where the passenger had to go to do a quick check-in and where was the gate. The passenger, at the end, maneged to catch the flight. And then, almost two months later, I took him onboard again, he was really grateful to me, and I felt very happy for it.