which is correct? please!
A:I found a defect in the product. May I change/ exchange it?
B: Yes, you may change/ exchange it for a new one.
Which is correct? Thank you.
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Answers · 4
2
"exchange" is more correct, but "change" would be understood.
0
i think both are right i like both exchange and change but when u buy any product suppose u dont like , what possibility u can exchange return the old product
0
If you said 'change' it would be clear what you meant, but 'exchange' is more accurate. As far as the retailer is concerned, and from a legal point of view, you are making an 'exchange'. But in everyday casual speech, it would be acceptable to use 'change'.
0
Exchange is the correct answer here, because you are switching out a product and will receive another that is identical to the former product.
Change would mean that you are making alterations to the current product.
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