"Provide a single face for sales, marketing and consumer service"
"The company provides a single face for sales, marketing and consumer service ". Does it mean "the company covers sales, marketing and consumer service in itself"? I am confused about the meaning of "a single face". How would you rephrase the sentence?
I also found another occasion where "a single face" was used. It was in a job description for a relationship management director.
"Provides a single face to the customer – across all services and functional entities – creating a proactive relationship".
It seems that in this case, "a single face" means "provide a unified image to the customer". Am I right?
Thanks a lot!
Search from various English teachers...
Answers · 8
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Yes, you're correct. In a job description, "single face" would mean that one candidate has several roles or responsibilities when providing service to customers or clients.
To refer to a company as providing a "single face" is arguably not the best use of the phrase, but it is not technically incorrect.
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I think it is alo a way of telling potential customers that they will never have to deal with numerous different people and so, any issue will easily be resolved.
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Thank you Edi!
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In my opinion, it means the same person. All the services will be done by the same specific one person.
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