Hi,is here anyone from Australia.I need some help.
I am a online store seller.and i get a little problem.i have client who is from Alustrlia,she told me that she didn't receive the parcel and open a disput.the thing is Australia post can not track.I am asking if anyone from Australia can send a email to the post to track the parcel statue for me.many thanks.
here is the tracking number:RN079691203CN

Question

Answer

I'm not from Australia, but I tracked that reference number for you and Australia Post's website gave me this error: "Invalid tracking number."

1) You can track your item here: https://auspost.com.au/track/

2) You can send your inquiry here: 
https://auspost.com.au/help/#/help_and_support

and

3) Here is their phone number:

13 POST (13 7678)
From overseas: +61 3 8847 9045
Business account customers: 13 11 18
Support is available Monday to Friday 8am - 6pm Australia-wide (except public holidays)

----------------------------
I think that information is more than enough for you to resolve your problem on your own. :)

Answer

I try to go to the Australia post website.but i can not find the email.and i do not know how to send then email.can you help me.^^

Answer

You can't send an email yourself?

Answers · 3

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