Her eyes look distant. A good explanation for this is when you are talking to someone and even though they are looking at you, it doesn't LOOK like they are looking at you. It almost looks like they are looking THROUGH you instead. There is something about the eyes that can tell us when someone is truly engaged with us or not and when we say someone's eyes look distant, we are saying that even though they are looking at us, they do not seem to really be connected or interested in what's going on. A visitor's pass is usually a small card on a clip or a piece of paper that somebody wears when visiting a secure location. The pass identifies others who work in the location that they are visiting and should not be in areas designated only for employees or people with permission to access those areas. Hope that helps