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It is said that in a complaint letter, there should be no contraction. Is it right? Thanks in advance.

Answers · 4

1
It is correct. In formal writing, contractions should not be used. However, nowadays it can be more difficult to know what is formal and informal writing. However, a letter of complaint would probably qualify as formal. If you are taking some kind of English language exam, TELC, FCE, CAE etc., it should definitely be formal.
0
Use contractions sparingly. Here's a good site about formal letter writing: http://www.usingenglish.com/resources/letter-writing.php

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