please correct
You travel by bus every weekday, and you always use the same bus. Recently the bus has not been reliable. You have also noticed that the bus dirtier than it used it be.
Write the letter to the manger of the bus.
Dear Sir/ Madam,
SUBJECT – COMPLAIN REGARDIING YOUR BUS SERVICE
MY name is Ross water, I live in Mount Gravatt, Brisbane. Every day I travel from my home to the office (Brisbane city) by bus route number 204. Unfortunately, I‘ve to say that your bus now days is in the worse condition. The driver of the bus is arrogant in nature and they don’t stop for the commuter in the routine stop. He saw the people are hailing for stop the bus but he drove the bus without stop for the traveler. Bus is also not clean and tidy.
I suggest you, please change the driver and tell him to see the commuter who making bus unclean and take some step against the people. So that other commuters don’t face any kind of problems.
I think you focus on our problem so that I carry on our traveling in your bus.
Yours faithfully
ROSS

Question

please correct 
You travel by bus every weekday, and you always use the same bus. Recently the bus has not been reliable. You have also noticed that the bus dirtier than it used it be.
Write the letter to the manger of the bus.
Dear Sir/ Madam,
                              SUBJECT – COMPLAIN REGARDIING YOUR BUS SERVICE
                          MY name is Ross water, I live in Mount Gravatt, Brisbane. Every day I travel from my home to the office (Brisbane city) by bus route number 204. Unfortunately, I‘ve to say that your bus now days is in the worse condition. The driver of the bus is arrogant in nature and they don’t stop for the commuter in the routine stop. He saw the people are hailing for stop the bus but he drove the bus without stop for the traveler. Bus is also not clean and tidy.
I suggest you, please change the driver and tell him to see the commuter who making bus unclean and take some step against the people. So that other commuters don’t face any kind of problems.
I think you focus on our problem so that I carry on our traveling in your bus.
Yours faithfully
ROSS

Answer

Dear Reliable Bus Company,

My name is Ross Water.  I live in Mount Gravatt, Brisbaine, and take Bus No. 204 to work in the city every week day.

In the past, I've found your service to be quite reliable and enjoyable.  However, for some time now, both the service and the condition of the bus itself have caused me concern.

The driver of Bus No. 204 is routinely arrogant and rude.  Several times lately, he has even continued to drive by the stop as we commuters are standing, waiting and hailing him to stop!

Inside, the condition of the bus is deplorable.  It is filthy, not clean and tidy as it should be for paying customers.

I know I am not the only one who feels this way, and I would be surprised if other commuters have not already complained.  I suggest that you replace the driver immediately with a courteous and professional driver who reflects the values and work ethic of your company.  In addition, it seems there should be a discussion with the janitorial service responsible for keeping the buses clean.

I am hopeful that I and my fellow commuters will see immediate change in these areas, and thus will continue choosing your bus service instead of one of your competitors.

Thank you for entertaining my concerns.

Respectfully yours,

Mr. Ross Water

Answers · 1

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