Thank you for choosing Vcity (Brand name) ! We greatly appreciate You shopping with us. Designing a product is like a journey as we strive to tailor our products around Client Preference and Feedback. If you have any questions or comments about our products, please feel free to contact us by email: [email protected]. 1) Most Customers don't need to be notified that they made the right choice. At least here in the States of America, a simple THANK YOU for Shopping With Us is sufficient. Tho, it is a common thing said all the time and the less time you spend trying to show extreme gratification, the better. Simply saying that long, drawn out praises can have a negative impact. 2) Designing a product around customer likes and dislikes is what catches the eye of potential buyers. It is a journey in and of itself. But most people are NOT aware that this is what you do. And it is considered rude and arrogant to tell your buyers what they are feeling or thinking .. or what they should know. So you cannot presume to say "As you are aware" ... so this must be omitted. This is the best I can do for you. I see what you're trying to say from my own perspective, so I hope this will be good for you. But keep in mind, I am only one voice in the sea of millions. Also, I noticed you used "effect" in your question above. You should actually use "affect" ... example... I don't think it's native and it will affect our customer experience. Affect is simply a VERB that means: to have an effect on; make a difference to which applies to the content you're speaking of. I hope I was able to help!!!! :D