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Brazil flagLeandro Vigil
Report on my experience as a trainee in an international hotel chain Introduction The aim of this report is to outline the experience that I had, regard the activities performed during the one-month period working as a trainee. My intention is to give a general perspective of the tasks as well as to expose some problems detected during their execution. At the end, there are some recommendations that I made in order to improve future trainee programmes. Activities performed During the thirty-day interval taken as a trainee, the main tasks were constituted by serving meals to the guests and being at the front desk attending their demands. The first job propitiated me the opportunity of realizing how complex is the catering service of a hotel and how organization is a vital need at this sort of establishment. Secondly, working at the reception enabled me to improve my communication skills and enhanced my capacity of staying calm under heavy pressure, which was something quite normal to happen due to occasional unfriendly guests. Issues in the programme Although I regard the opportunity highly valid for my career, I have to mention that a major challenge for me was to accept that my activities were mainly pure executional chores. Certainly, as an inexperienced professional I must understand that I should have undergone such jobs, however having had more complex activities would have made me feel more valued and challenged both mentally and emotionally. The second drawback that I observed is that since there was scarce feedback during the experience, I was not able to recognize if I was doing a proper job. Recommendation As a first measure, I would recommend offering not just practical jobs but also those that require managerial skills, such improvement would attract candidates that are more skilled. The second improvement I recommend is to offer a scheduled plan where feedback is included and guidance propitiated, such measure will elevate the perception of efficiency by the trainees who will improve even more their performances.

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Introduction

The aim of this report is to outline the experience that I had, regarding the activities performed during the one-month period working as a trainee. My intention is to give a general perspective of the tasks, as well as to expose some problems detected ("detected" is fine, but a more apt word would be "identified" or "experienced") during their execution. At the end, there are some recommendations that I have* made in order to improve future trainee programmes.

Activities Duties Performed

The main tasks were performed during the thirty-day interval taken as a trainee constituted by serving meals to the guests, and being at the front desk, attending to their demands. The first job former of these propitiated (to "propitiate" is to please somebody or to earn their good favour) offered/provided/conferred** me the opportunity of realizing how complex is the catering service of a hotel and how organization is a vital need at this sort of establishment. Secondly, working at the reception enabled me to improve my communication skills and enhanced my capacity of staying calm under heavy pressure, which was something quite normal to happen due to for occasionally having had to deal with unfriendly guests***.

Issues in the Programme

Although I regard the opportunity highly valid valuable for my career, I have to mention that a major challenge for me was to accept that my activities were mainly pure executional chores. Certainly, as an inexperienced professional I must understand that I should have undergone such jobs, however having had more complex activities would have made me feel more valued and challenged both mentally and emotionally. The second drawback that I observed is was that since there was scarce feedback during the experience, I was not able to recognize if I was were**** doing a proper job.

Recommendations

As a first measure, I would recommend offering not just practical jobs, but also those that require managerial skills, for/as such an improvement would attract candidates that are more skilled. The second improvement I recommend is to offer a scheduled plan where feedback is included and guidance propitiated is provided/appropriated, as such a measure will elevate facilitate the trainees' perception of their areas of efficiency, as well as their weaknesses by the trainees, who will and thus aid them to further improve even more their performances.

Very good! Just a few things to note below:

* You would say "... have made..." because without the present participle, it suggests you made the recommendations to the hotel, whereas here you are in fact saying you have made recommendations at the end of your essay.

**This is correct, however you use quite a few words to convey this one sentence. Instead, you may say something like

"The first task enabled me an understanding of how complex is the catering service of a hotel..." or;

"...imparted to me the complexities of catering in a hotel..."

Essentially, you skip right to the verb - the mention of "offered me the opportunity..." is a superfluous use of words. It is not incorrect of course, just not succinct.

*** I understand what you are saying here - that it is normal to become frustrated due to unfroendly guests, and having to deal with them increased you in patience. However, your sentence does not entirely read like that, so I have changed it.

****Was is factual, were implies the hypothetical; so, when you say "if", you would say "...I were.."

Notwithstanding the above, I must say you write very well. And I agree - feedback is very important. Usually with such trainee programmes, you are offered an appraisal at the end of the programme, so I am surprised this was not the case.

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