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Russia flagArtur Milshin
Email Dear Mr. John!

It's Artur M. I'm account manager for BTC.

I've received information about the inconvenience that happened with your employees during business trip. I appreciate your advising us of those incidents.

I do apologize for this inconvenience and I so sad about it.

Your satisfaction is our priority and we are doing everything we can do to resolve the issues.

To compensate for the inconvenience caused We'd like to offer you some compensation (50% of all amount payment).

You can make sure that simular problem does not happen again.

We look forward to continuing get our business together.

Best regards

AM

Corrections · 1

0
Email

Dear Mr. John!

I've received the information about the inconvenience your employees had during the business trip. I appreciate your notifying us of the incidents that occurred.
I deeply apologize for the inconvenience and I feel regretful about it.
Your satisfaction is our priority and we are doing everything we can to resolve the issue.
To compensate for the inconvenience caused, we'd like to offer you a 50% discount on the whole payment.
We are also going to make sure that a similar problem does not happen again.
We are looking forward to continuing our cooperation.

Best regards,

Artur Milshin, BTC account manager


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