Is this e-mail correct?

Dear Madam/Sir,

I purchased earrings from FashionNova in America. I live in Germany and saw the warning on the label tag(Use one or the other, it's superfluous to have both). I have never heard of this before and wanted to ask why the product is allowed to be sold if it contains such toxic chemicals? Moreover do I have to get rid of it because of its risks?
If so how do I do it so that it is safe for the environment?

Thank you very much for your time.

Yours sincerely,
Julia I.

Hey Julia :).

So label and tag are essentially the same thing, a label is usually stitched or in sticker form, whereas a tag is more frequently "hanging" hang tag, etc. held in place by thin plastic, for example, and often intended to be removed. Either should work fine in this case, but you do not need both.

"never ever" feels a little informal to me, so I removed the ever to fit with the tone of your email.

The next part I just reworked slightly to make it sound more natural. The meaning is kept.

Hi Julia,

Is this e-mail correct?

Dear Madam or Sir,
I purchased earrings from FashionNova out of from America. I live in Germany and saw the warning at on the label tag. I have never ever heard of this before and wanted to ask why it is allowed to sell this product if it contains such toxic chemicals? Moreover, do I have to get rid of it because of its risks?
If so, how do I do it so that it is safe for the environment?

Thank you very much for your time.

Yours sincerely,
Julia I.

Is this e-mail correct?

Dear Madam or Sir  Hello,
I purchased earrings from FashionNova out of America, and I live in Germany and saw the a warning at on the label tag. I have I've never ever heard of this before and wanted to ask, why do you it is allowed to sell this product if it contains such toxic chemicals? Moreover Also, do I have to get rid of it the earrings because of its the risks? If so, how do I do it  would I be rid of them so that it is it's safe for the environment?

Thank you, very much for your time.

Yours sincerely,
Julia I.

Corrected version

Hello,

I purchased earrings from FashionNova, and I saw a warning on the label tag. I've never heard of this before and wanted to ask, why do you sell this product if it contains toxic chemicals? Also, do I have to get rid of the earrings because of the risks? If so, how would I be rid of them so that it's safe for the environment?

Thank you,

Julia I.

Hope this helps! :)

Is this e-mail correct?

Dear Madam or Sir,
I purchased earrings from FashionNova from USA. I live in Germany and I saw the warning at the label tag. I have never ever heard of this before and I wanted to ask why is it allowed to sell this product if it contains such toxic chemicals? Moreover do I have to get rid of it because of its risks?

If so, how do I do it so that it is safe for the environment?

Thank you very much for your time.

Yours sincerely,
Julia I.