Important Quality for businessperson I think good communication skills is the most important quality for the business person. There are a couple of reasons for this. Firstly, we need to communicate with various people who have different expertise. For example, typical engineers prefer communication by the messenger or chat tool. On the contrary, typical salespeople prefer face to face communication. Secondly, we need to communicate with various people who have different nationalities. I work at an international company. I realize some non-Japanese like straightforward communication, on the other hand, the Japanese tend to like an indirect way of communication. For these reasons, I think we should respect each person’s comfortable way of communication, and diverse communication skills are essential for success in business.