Problems with hot water Dear Madam, I am writing to let you know that I am unhappy with my living conditions. I and my flatmates don't have hot water for three days which makes it really uncomfortable for us to live in the apartment. I hope you consider my situation favorably. Let me explain my situation. The trouble started three days ago on Friday. I came home and tried to take a shower but there was no hot water, so I had to use cold one. I asked your workmen to fix the problem, they came to us next morning, but they weren't able to do anything about it. I think that it is unacceptable to pay that amount of money without being and to wash in the morning, take a shower, and do the dishes, after all. Would you kindly talk to workmen so that they could repair the tubes? I would much prefer to be able to wash my face using hot water from the tap instead of using a kettle to boil some water every morning. As an alternative solution, I don't mind moving into another apartment as long as it has no problems with water. Thank you for your consideration. Yours faithfully, Gennadii.