Urgently for mail

Not so sure what you are hoping to say here. I have assumed that a delivery from UPS, did not arrive. 

-- Start here --

Dear. (name of contact on your paper work)

Ref (A number you will have on the despatch notes etc)

I am trying to track the above delivery, of lights, that were promised by (the delivery time you were given).

They have not arrived yet and your tracking, shows they are still at your Asia delivery Hub 

31 Alps Avenue

Singapore , 498784

Please can you let me know urgently when this consignment can be expected.

If delivery is not fulfilled by the end of the working day on 7th August 2018.

I will expect the standard reimbursements and insurance benefits of no fee plus the standard 

2,000 Two Thousand Dollars payment under Clause Three of your delivery terms.

Yours faithfully. (or best regards) 

Surendra. 

NB Always type in the monetary figures for all and every business correspondence or legal correspondence,

to eliminate misreading of numbers.