FORMAL EMAIL (UNTRUE) To whom it may concern I contact you in reference to the unpleasant stay at The Colourful Hotel last Easter. I thought it would be a pleasant holidays with my boyfriend but absolutely they weren´t like we expected. My boyfriend and me were in the room watching TV the second day of our stay. I began to feel unwell but I believed was the boiling weather. However, I started to cough hardly and also I couldn´t breath normally and I had a terrible headache. My husband took me to the hospital and I was seen by a GP. Nurses did all necessary tests and they gave me the results when all proccess was finished: my organism had been infected by a bacteria, Legionella. We spent the rest of the week in the room just waiting for me to recovery. We felt very dissapointed with the service for the reason that we expected that the air conditioning in the Hotel worked perfectly. I am looking for an economic compensation and I would be satisfied if you turn me the quantity of the booking back. If you don´t listen to us, your Hotel will suffer the consequences and we will call the French Police. Looking forward to hearing from you soon Yours sincerely Ana Hidalgo