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Germany flagViktoria L.
Please check my essay! Hello! It would be nice, if someone can check for grammar, spelling, and punctuation mistakes. Thank you! Part 1 Essay Viktoria L.- Too much emphasis on placed on good customer service. Should companies focus more on developing better products? Given the rapid changes in consumer tastes technology companies must develop a steady stream of new products and services to stay competitive. Every business needs to innovate to stay ahead of the competition. However , too many companies focus on customer service, not on new innovations. It is essential that companies follow new product development. This is because new product development is based on current market trends and new developments should be launched so that it can give greater benefit to the customers. In addition to this, it can help companies understand what needs of their consumers helps to increase the sales of their business in terms of maximising the profits.

Corrections · 4

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Please check my essay!

Hello!
It would be nice, if someone can check for grammar, spelling, and punctuation mistakes.
Thank you!


Part 1
Essay Viktoria L.- Too much emphasis is placed on good customer service. Should companies focus more on developing better products?

Given the rapid changes in consumer tastes technology companies must develop a steady stream of new products and services to stay competitive. Every business needs to innovate to stay ahead of the competition. However , too many companies focus on customer service, and not on innovating.

It is essential that companies follow new product development. This is because new product development is based on current market trends and new developments should be launched to give greater benefits to the customer. In addition to this, it can help companies knowing what consumers need helps increase sales, maximising profits.

Very well written!

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Part 3: A further reason why businesses should focus on development is that the product may have reached the end of its product lifecycle. A product may be at the final stage of its life cycle and need to be updated. In conclusion, companies should focus on customer service and also innovations. To stand out from the competition, means to create innovation. This is advantageous for both sides..
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Part 2: Customer-focused businesses work mostly only on customer requirements, which in turn may impact negatively on a company's creativity. When businesses are customer oriented, they may neglect constantly develop new ideas to improve products or new products, so they begin to lack innovation. While customers may know what they want, businesses should use research and development to develop with ideas customers may not think of on their own when surveyed about their needs. However, client-oriented Organizations helps to build a loyal customer base. Customers are more willing to buy from companies that they feel consider their needs when they purchase products and services. The more loyal customers are to a company, the more likely they are to recommend the products to friends, family and businesspartner. Recommendations are beneficial to businesses as they reduce the advertising expenses.

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