conclusion paper Thank you for your help :D Concerning the last part of the research, it seems clear that unlike traditional arbitration, electronic arbitration saves time and cost. And since it accelerates the arbitration process, electronic arbitration I think should be developed in aviation dispute settlement. At the same time, I think this kind of arbitration implies new requirements for arbitrors. It is necessary that arbitrors apart from being experts in air law have the sufficient technological knowledge required to gain the confidence of the parties to the dispute and promote the recourse to such systems to settle their differences. And of course, electronic arbitration may face certain problems like security. For this reason, I consider it is necessary to reach an even more development of IT because it is essential to provide secure connections and websites.