Do I have any mistakes? Thank you Dear Sir/ Madam I am writing to complain about your service with my packet. I payed trought your webside on Wednseday, and I got a message about collecting my packet on Friday but nobody went to my friend ,s house to pick the packet up, so for this reason my packet has to go to the bin because my friends had to return home. For this reason , I would like to get a refund of my money ( 22 euros) and an extra money for all the inconvenients I have had . I had lost all my things because the delivery didnt arrive the day they had to go. I have to say that I am very disapointed with the service that you provide and I would like that anyone had this kind of problems. If my packet was not going to be collected I had have advised. I am looking forward to hearing from you . Regards.