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Luggage Trouble I was supposed to traveled around Kotakinabalu with my sister, and we reserved two hotels, The first one was reserved by my sister, and the second was reserved by me. I asked her why we don't stay in the same hotel, and what about our luggages, but she calmly told me every hotel keeps guests' luggages before our travel. My sister didn't thinking about our check-out time in the first hotel when we contacted the travel agency in Kotakinabalu, and just asked me to put in freaking Mantananni island tour in the itinerary the very day when we have to check out. I hate hearing her screaming and crying when she can't get things the way she wants. I was thinking she might've found some locker room where we can put our luggages after our check out, but just one day before the Mantananni Island tour when we were on the van with other tourists going to Marimari cultural village, she told me she didn't find any locker room and yelled at me to call the hotel I reserved and to ask sttaffs if they can keep our luggages. I was like "What? Didn't you already called the hotel?" Then she yelled, "Noooo!!! I can't speak English well!!!! Just tell them to keep our luggages" in Korean. I know she speaks English, but she makes me speak English when that's very annoying and troublesome. She just speaks pleasuring and simple sentences. I hate to speak complex things. In fact, there was a Malaysia, so when I called the hotel and told the reception staff to keep our luggages earlier than our check out she understood at first that we are going to check in way earlier than the arrival time, so I had to explain in details in long words to explain our situation. I'm not very talkative person and my English is not perfect, and I can't speak Malay. (Phone ringing): Me: Hello? Staff: Hello. Me: I'm Ju. I made a reservation under my name, and my estimated check in time through Hotels.com is 2 p.m tomorrow with my sister as my party. Can you just keep our luggages today night earlier than our check-in time? Reception staff : Check-in earlier? No. Me: But we are going to check in later than 2 p.m. tommorrow because of our tour schedule. Can you just keep our luggages today night till tomorrow? Because we are going to check out of our staying hotel tomorrow morning at 7:00 a.m. and leave to travel around Mantananni Island with a travel agency. We just want you to keep our luggages till we come back to check-in from our tour. Can you keep our luggages? Reception staff: Yes. Can.

Corrections · 2

1

Luggage Trouble

I was supposed to travel around Kotakinabalu with my sister, and we reserved two hotels. The first one was reserved by my sister, and the second was reserved by me.
I asked her why we weren't staying in the same hotel and what about our luggage, but she calmly told me every hotel keeps guests' luggage before their travel.

My sister didn't think about our check-out time in the first hotel when we contacted the travel agency in Kotakinabalu, and just asked me to put a tour of freaking Mantananni island tour in the itinerary the very day when we have to check out. I hate hearing her screaming and crying, when she can't get things the way she wants. I was thinking she might've found some locker room where we can put our luggage after our check out, but just one day before the Mantananni Island tour, when we were on the van with other tourists going to Marimari cultural village, she told me she didn't find any locker room and yelled at me to call the hotel I reserved and to ask the staff if they can keep our luggage. I was like "What? Didn't you already call the hotel?" Then she yelled, "Noooo!!! I can't speak English well!!!! Just tell them to keep our luggage" in Korean. I know she speaks English, but she makes me speak English, when that's very annoying and troublesome. She just speaks pleasuring and simple sentences. I hate to speak complex things.

In fact, there was a Malaysian(?), so when I called the hotel and told the reception staff to keep our luggage earlier than our check out, she thought, at first, that we were going to check in way earlier than the arrival time, so I had to explain the details in long words to explain our situation. I'm not a very talkative person and my English is not perfect, and I can't speak Malay.

(Phone ringing):
Me: Hello?
Staff: Hello.
Me: I'm Ju. I made a reservation under my name, and my estimated check in time through Hotels.com is 2 p.m tomorrow with my sister as my party. Can you just keep our luggage tonight earlier than our check-in time?

Reception staff : Check-in earlier? No.

Me: But we are going to check in later than 2 p.m. tommorrow because of our tour schedule. Can you just keep our luggage from tonight until tomorrow? Because we are going to check out of the hotel, that we are staying in, tomorrow morning at 7:00 a.m. and leave to travel around Mantananni Island with a travel agency. We just want you to keep our luggage until we come back to check-in from our tour. Can you keep our luggage?

Reception staff: Yes. We can.


I'm sorry to hear about your bad experience. It seems like you handled the situation well. Tell me if you have any questions!

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