A Reference Letter for Applying Graduate School Dear Admission Committee, I have known Wen-hsin for one year in my capacity as the Manager of Sales Management Section of Topview Optronics Corporation. As a sales assistant, Wen-hisn impressed me with her diversified abilities and positive work attitude. Wen-hisn has excellent language skills in English and Japanese, and she is also a helpful and responsible staff. She is highly proficient in working with colleagues in different sections and communicates decently with foreign customers to tackle critical problems like customer complaints and shipments delivery. Her statistical reports for sales and payments are precise and concise. At a personal level, she shares her work experience with coworkers and maintains a good relationship with them. Wen-hisn accepts all challenges from work and provides suggestions to improve job efficiency. She demonstrated a 15-minute long English oral presentation to introduce company profile and products features. Each section of her presentation was readily understandable and emphasised on the important parts. She also finds out problems at work and gives the advice to improve the working process. When Wen-hsin told me her desire to study abroad, I appreciated her motivation and encouraged her to work hard to pursue her goal. In all of these areas, Wen-hsin has performed beyond expectations. I am pleased to recommend Wen-hsin as a suitable and capable candidate to pursuit Master’s degree in e-Business at The University or Warwick.