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邱偉倫
complaints, could be real, could be not I am a J1 student, who is now working at the Kalahari resorts, which is located at Wisconsin.And what i am going to talk about is what happened to be earlier this day.This mooring after going to gym in the company I went to a restaurant,which also owned by the Kalahari,where serves some breakfast.It's already been like around two or three minutes but still no one came to my table nor hand me a menu after I entered the restaurant.So I raised my hand and started to wave a little bit trying to catch the attention from the server by doing that, but only to find myself having a talk with the manager after two minutes later.At first I didn't notice that the guy was the manager of the restaurant,I thought it might be just a random American who saw I was sitting alone and wanna have some talk with me.But the moment the name tag on his chest, which is written Kalahari resorts,I knew something has went wrong.The conversation was like this, M:"YOU'RE A LIFEGUARD? I said,:Yes,what's wrong? M:"You shouldn't have disrespected the server by snapping at them, you should be patient, everyone's busy, but they will come to you after all."The moment he said"you're a lifeguard?'make me feel really uneasy,which indicates that he didn't see me as a guest,but only a employee who works here."There's must be some understandings here,or some cultural differences, and I also work here, how come do I not know how hard being working here?I truly appreciate yours hardworking."I said to him.Then he said "calm down,'m not mad at you."sorry my frineds the following might be rude.I said to him,"actually,i don't care if you're mad at me,how do you want me to fix this?"And he hold my hand and said,"Have a nice day!"And the conversion was over.What's ironically, anyone who was there coulda agreed with me how unsincerely when those words came out from his mouth.After that I thought I can get over with it, but I felt like I still have so much left unsaid.On the way back to homes kept thinking and thinking over it,i really don't think I've been treated fairly from this whole thing.First the waiters went to their. managers,i can undrstand this,maybe they can't just confront to the guests,ok ok I got this.But what's the point of the conversation that I had with that manager?I could just confronted to the waiters who are offended by me and apologize to the because I think I do owe them a apology, but now the things is I'm still me, they are still them, no one has changed, sothis willstill happened

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